Responsible Gaming at tk1972

A deposit limit caps the total amount you can add to your tk1972 account over a defined time window. To request a deposit limit:

• Email [email protected] from your registered email address.
• State clearly: "I would like to set a deposit limit" along with your preferred limit amount in BDT and the period (daily / weekly / monthly).
• The limit will be applied to your account within one business day.
• Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 7-day waiting period before it becomes active.

Example: setting a monthly deposit limit of ৳5,000 means you cannot top up your tk1972 account by more than ৳5,000 in any given calendar month, regardless of withdrawal activity.

A time-out is designed for players who want a brief, defined break from gambling without committing to a full self-exclusion. Available time-out durations at tk1972:

• 24 hours
• 7 days
• 30 days
• 6 weeks (maximum for a time-out)

To activate a time-out, contact [email protected] stating your account username and your chosen duration. The time-out begins immediately upon confirmation and cannot be reversed mid-period. When the period expires, your account returns to active status automatically — you do not need to take any further action.

Self-exclusion is a more serious tool intended for players who believe their gambling is out of control or is causing harm. Once self-excluded, your account is locked and you will not be able to register a new account on the same contact details.

• Minimum period: 6 months
• Maximum period: Permanent / lifetime exclusion
• All pending withdrawals at the time of exclusion will be processed to your registered payment method.
• Any remaining balance will be returned to your bKash, Nagad, Rocket, or Upay account within 5 business days.
• tk1972 will cease all marketing communications to your registered mobile number and email during the exclusion period.

To request self-exclusion, email [email protected] with the subject line "SELF-EXCLUSION REQUEST" and state your account username, your preferred exclusion duration (or "permanent"), and a brief confirmation that you understand the exclusion cannot be reversed during the selected period.

Session reminders are on-screen notifications that appear at regular intervals while you are logged in and playing. They show you how long you have been active in your current session and your net wagering total. You can choose to continue or log out at each reminder prompt.

To enable session reminders, contact [email protected] and specify your preferred reminder interval. Recommended intervals are every 30 minutes or every 60 minutes. This feature is particularly helpful for players who enjoy longer cricket betting sessions or multi-game slot play.

If you believe a family member or friend in Bangladesh is struggling with problem gambling, here are constructive steps you can take:

• Approach the conversation calmly and without blame — expressing concern rather than accusation is more likely to lead to open dialogue.
• Encourage them to contact tk1972 support at [email protected] to request a self-exclusion or deposit limit on their account.
• Suggest speaking with a qualified counsellor or mental health professional who has experience with gambling-related issues.
• If the person is under 21, contact tk1972 immediately — we will act on this information promptly and close the account.

Third parties may also contact tk1972 on behalf of a player to flag concerns, though formal account changes (such as self-exclusion) must ultimately be authorised by the account holder themselves for data protection reasons, unless a legal guardian or court order is involved.

If you share a device with younger family members and want to prevent them from accessing gambling websites, consider using device-level parental control software or content filtering tools available for Android and iOS devices. These tools can block access to gambling-related websites at the network or device level, providing an additional layer of protection that operates independently of any platform-level controls.

Common tools include built-in Screen Time features on iPhone, Google Family Link on Android, and third-party filtering apps available from reputable app stores. tk1972 does not endorse any specific third-party product, but strongly encourages their use in households with minors.